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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Garrison Lakisha

Garrison Lakisha

September 9, 2024

5  out of  5
rating by Garrison Lakisha
"Victoria was amazing she helped me understand what insurance was the best fit for me and also gave me a really great rate, this was probably the most pleasant experience I’ve had setting up car insurance. Thanks again."
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Jacque Springer

December 19, 2023

5  out of  5
rating by Jacque Springer
"Good customer service. Helpful, pleasant employees. The accidents we've had have been handled well."
We responded:
"Thanks for a great review. We pride ourselves in taking care of clients after a loss. We appreciate your business. "
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Jeremiah Delaney

June 6, 2023

5  out of  5
rating by Jeremiah Delaney
"Derek was very helpful in explaining my coverages and was quick in responding back with the information I requested. State farm has been covering me and my wife for 3 years now and we are satisfied with all they have done for us."
We responded:
"Thanks for the 5 star review, Jeremiah! I love taking care of my clients the best and quickest i can. "
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Gidget Eddington

June 2, 2023

5  out of  5
rating by Gidget Eddington
"Courtney has been a great agent to work with she got me better coverage and a lower rate. I saved 400 dollars on my auto insurance policy by switching from progressive. Thanks"
We responded:
"Gidget, thanks for the great review! Court does a great job making sure she always has her clients best interests in mind. "
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Ethan Nguyen

November 4, 2022

5  out of  5
rating by Ethan Nguyen
"Best place I ever known before."
We responded:
"Ethan, thanks for the compliment. WE try to be the best we can for every client. "
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Donald Perdue

November 4, 2022

5  out of  5
rating by Donald Perdue
"Nice, very friendly, and helps you figure out options, that can benefit you, and whatever yours needs are."
We responded:
"Donald, thanks for this great review. We take pride in always putting our clients' needs first. "
Profile photo of Shaeley Bose

Shaeley Bose

September 18, 2022

5  out of  5
rating by Shaeley Bose
"Courtney is amazing!! She is so good to work with and she helped get me the best and affordable insurance!! Highly recommend!!"
We responded:
"Shaeley, thanks for the 5 star review! Court does a fantastic job making sure we get you the best coverage that's within your budget."
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Jeannie Parsons

September 8, 2022

5  out of  5
rating by Jeannie Parsons
"Derek and his team are the best in the business! He works hard to save us money and is always very responsive and helpful."
We responded:
"Jeannie, thanks for the great review. We try our best to get you the best coverage that fits your budget."
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Gina Volenec

August 30, 2022

5  out of  5
rating by Gina Volenec
"Derek has been awesome to work with and has been more than responsive to our insurance needs. He doesn’t hesitate to answer questions has made himself available whenever we have needed assistance. Highly recommended!"
We responded:
"Thanks for the review, Gina! We love being able to take care of your family!"
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ErinRae Smith

August 14, 2022

5  out of  5
rating by ErinRae Smith
"Courtney from State Farm is AMAZING! Not only is she personal but she’s also so i and always there when I need her! Even with a simple issue , she’s always there to assist! She’s a great asset to the State Farm!"
We responded:
"Erin, thanks for the great review. Courtney does an amazing job with her clients. Thanks for trusting us with you insurance needs."
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Jeffry Dorsch

July 20, 2022

5  out of  5
rating by Jeffry Dorsch
"Great place. Very knowledgeable about the policies they have to offer. Steffanie was understanding and great to work with."
We responded:
"Thanks for an awesome 5 star, Review! Steffanie does a wonderful job with all of our clients."
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Ami Woollums

July 6, 2022

5  out of  5
rating by Ami Woollums
"Courtney is an awesome agent! It was so easy to get insurance on my car and home! She made it very affordable for us!! Thanks Courtney!!"
We responded:
"Thanks for the 5 star review, Ami. Courtney does great job with her clients! Please let her or I know if you ever need anything."
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Jamesur4 Anderson

April 20, 2022

5  out of  5
rating by Jamesur4 Anderson
"Great people and always are there to help you out"
We responded:
"Thanks for the great review! We pride ourselves in taking care of our awesome clients like yourself!"
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richard johnson

March 8, 2022

5  out of  5
rating by richard johnson
"The team at Derek Kinder State Farm did an awesome job transferring my current policies. It was a seamless process, and great working with them!"
We responded:
"Thanks for an awesome review, Richard! Thanks for trusting us with your insurance needs!"
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Jarrod Gwennap

March 3, 2022

5  out of  5
rating by Jarrod Gwennap
"We switched five policies over. Stephanie was helpful By answering any question and fast"
We responded:
"Thanks for the 5 star review, Jarrod. Steffanie does a great job with our clients. Please let us know if you ever need anything!"
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kristin trautman

January 14, 2022

5  out of  5
rating by kristin trautman
"Kali is so sweet and helpful! It's so convenient to pay your bill over the phone!!"
We responded:
"Thanks for the 5 star review, Kristin. Kali does a wonderful job for the team. We are so happy to have her apart of it."
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Randy Kinder

November 24, 2021

5  out of  5
rating by Randy Kinder
"We switched 9 policies and added life insurance with Derek’s agency. They are very professional,responsive, and enjoyable to work with. We recently had car issues and had to be towed. They reimbursed us promptly. I highly recommend Derek and his employees to fulfill all of you insurance needs."
We responded:
"Thanks for the awesome review, Randy! I love hearing about how great the team is! Im happy to hear we were able to help in a timely manner with the tow! We appreciate your business!"
Profile photo of Brandon Madren

Brandon Madren

November 22, 2021

5  out of  5
rating by Brandon Madren
"I am very impressed with the customer service here and they are always there to answer questions or anything I need. I rate kinder insurance 10 out of 10!"
We responded:
"Thanks for the awesome review, Brandon! I'm happy to hear about our customer service. Please let us know if you ever need anything from us."
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Ashley Cerny

November 10, 2021

5  out of  5
rating by Ashley Cerny
"The signing up process for my auto insurance went very well and in a good timely matter!"
We responded:
"Thanks for the 5 star review, Ashley. I'm happy to hear that the signing up process went well. Please let us know if we can help any further!"
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candice cooper

November 1, 2021

5  out of  5
rating by candice cooper
"Derek and Courtney are the best!!!"
We responded:
"Thanks a ton, Candice. We will always strive to take great care of our clients! Thanks for trusting us."
Profile photo of Breezy Olsufka

Breezy Olsufka

November 1, 2021

5  out of  5
rating by Breezy Olsufka
"They have always been super helpful with my policy! Even with liability I get the roadside service and it was so so helpful. It was 11 pm and they had someone out to help me home in 45 mins or less. They have always kept in touch and up to date with information. Communication was very helpful. They gave me the lowest rates and the best service! Always will I choose State Farm!!"
We responded:
"Wow! Thanks for the kind words, Breezy! We love hearing about the great experiences with our road side service. Please let us know if there's anything you ever need."
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J R

June 22, 2021

5  out of  5
rating by J R
"The only place in council bluffs for quality insurance and cool calendars =)"
We responded:
"That's great to hear, Jason. Thanks for the 5 star review! We will make sure to continue to have calendars for all of our great clients!"
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Ellen Johnson

May 21, 2020

5  out of  5
rating by Ellen Johnson
"Derek Kinder State Farm has always marked all the dots for me! Not only is he professional and proud of his work, he also cares about his clients and works to have a down to earth friendly relationship with all of them. There have been multiple occasions where I needed Derek at the drop of a hat and he was there no questions asked. I highly recommend Derek for anyone in search of any insurance needs. His friendly, charismatic, and professional attitude will have you satisfied with business every time. I will always use Derek Kinder State Farm!"
We responded:
"Thanks so much, Ellen! I really appreciate you saying that about me. I'm glad you are happy with the service you have received at this agency, and we look forward to taking care of you long term!"
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Nick Harrahill

May 21, 2020

5  out of  5
rating by Nick Harrahill
"Derek is one of the most helpful and responsible guys I have ever had the opportunity to work with. Any time of the day, I can feel free to call and ask questions and get real answers. I highly recommend Derek to anyone looking for an Agent!"
We responded:
"Thanks for the compliments, Nick! I am more than happy to help you out no matter what time or day it is! We look forward to helping you more in the future!"
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Laura K

November 27, 2019

5  out of  5
rating by Laura K
"Been with Derek for years and was with the man who ran the office before. Seriously the Insurance company will do anything to make sure you get the best plan for your life. They will explain it over and over if you don't get it. No joke (literally) the love I have for Courtney, Kali, and Derek is real. They are the best ever."
We responded:
"Wow. Thanks so much Laura. We pride ourselves in making sure your plan fits your needs and budget. Court and Kali Rock! Thanks for the 5 star review!"